TeamWorks360 is a powerful
tool that evaluates team performance and compares it with the customers
views. It emphasizes the importance of customer relations and establishes
links between the teams' work and the quality of their output. When
the team has a raised awareness of their strengths, limitations and
development issues they can work to achieve their true collective
potential.
TeamWorks360 assesses the team and not the individual which makes
it the ideal, non-threatening tool for vulnerable teams. It measures
80 behaviors within 10 major competencies and produces two comparative
reports:
Team and team-leader processes on:
* Purpose and commitment
* Working as a group
* Contribution to the team
* Interaction
* Focus
Customer focus on:
* Communication
* Specialist / product knowledge
* Problem solving
* Customer service
* Concern for quality
Practical, full color reports with team action plans are produced
for easy analysis and feedback. This tool can be used every 6-12 months
to improve development areas and identify opportunities for positive
change.
TeamWorks360 assesses the overall effectiveness of the team and can
provide the 'kick start' you need to get the team building process
started. It integrates very well with its sister program, TeamView360,
which focuses on self development within the team and helps to convert
team intentions into individual actions. |
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| At a glance: |
- 80 questions
- 10 competencies
- Software
- Internet/paper scoring
- Bureau processing
- Easy to read report
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